There are a couple of things you can check:

1. Is your password correct? If you've forgotten your password, you can click on the "forgot password" option on the Login screen, enter your email address and date of birth. A reset password email will be sent to your registered email address and you can reset the password.
2. Is your username correct? If you believe you are entering the correct username, or you have forgotten it altogether, contact Customer Support.

Go to the results page, click on ‘Check my tickets’ and then select the game you want to check your numbers against. You can check your numbers against recent draws or all draws over the last 90 days.

If you've forgotten your password, you can click on the "forgot password" option on the Login screen, enter your email address and date of birth. A reset password email will be sent to your registered email address and you can reset the password. If you have forgotten your username, contact Customer Support.

For Draw Based Games

When you have finished playing a draw game, your ticket will be entered into the draw/s that you had selected for the ticket. If your ticket is a winner on the night of the draw, an email will be sent informing you to check your account. When you log into your account, a notification will be displayed informing you of your winnings. The game outcomes of games you have played online will also be available under ‘Tickets’.

You can see a list of all games played online over the past 30days. On web, simply log in to your account and select ‘My Account’ followed by ‘Tickets’. In the App, simply log in and select 'Tickets'.

To register and play, you must be aged 18 years or older.

No. However, in order to begin playing the games and to win prizes, you must add money to your wallet.

In order to begin playing the games and to win prizes, you must add money to your wallet.

You may withdraw all or any Unutilised Funds from the Wallet in your player account. Simply log in and select ‘withdraw funds’ under ‘My Wallet’ and complete the short form. We will then issue such funds to you by cheque, stamped "Account Payee Only".

Once the transaction has been processed successfully, the funds in your wallet will be updated and available for game play immediately.

Stakes officially ends at 6:00pm on AimHigh Lotto platform to allow for the processing of the stakes to determine the winners before the NLA runs it draw.

Complete results are not published immediately by the National Lottery Authority. We may not allow cash out until that is done. You can also contact support for assistance.

You are presented with numbers from 1 - 90. You select by tapping on them, after which you confirm your selection and submit.

Depending on your winning amount, you can proceed to cash out from your AimHigh Lotto wallet. Whenever you want to withdraw your winnings, you just need to initiate a withdrawal request and your money will be transferred to your requested mobile money account. Winnings can be used to play more games.

When you win, an email and push notification is sent to you. You can also opt to check yourself by going to your Account and "My tickets" tab to view your winning games.

AimHigh Lotto acts as a payment agent while ensuring the security of your ticket after it has been purchased on your behalf from an officially registered and licensed lottery retailer. When an order is placed, it is sent to an NLA retailer who stakes on your behalf. Confirmation of your staked is displayed.

When you happen to win, an email and push notification is sent to alert you on your win and you can check yourself by going to your Account and "My tickets" tab to view your winning games.

This means you do not have the minimum amount in your AimHigh Lotto wallet required to make a stake. You can top up your wallet by following the “Deposit” instruction on the app.

AimHigh Lotto acts as an intermediary between you and the registered LMC to buy tickets on your behalf.

With AimHigh Lotto you can order lottery tickets, view lottery results, view results of ordered tickets and more.

1. Download the app from Google Play store and signup
2. Top up your wallet.
3. Stake your lotto as always following the simple guided steps.
4. AimHigh Lotto takes it up from there and aligns your stake with an available LMC who in turn completes your stake and you receive confirmation on the “My Stakes” page of the app.

To view tickets, you have staked, select the “My Account” tab from the right menu to access the tickets you have previously staked. How do I view the general lottery results? You can check the general lottery results by going to the “Draw Results” page to view the last 5 winning games.